Your Privacy Our Top Priority — Paddy Power Khelo

1 Introduction

Paddy Power Khelo believes that every user's personal data belongs to them. We collect it solely to improve our services and deliver the best possible betting experience.

Thousands of users across Bangladesh every day Paddy Power Kheloplay with us. We created this Privacy Policy to maintain that trust — written in plain language so everyone can understand it.

This Privacy Policy explains what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have. Feel free to reach out anytime if you have questions.

2 What Data We Collect

Paddy Power Khelo Two types of data are collected — information you provide directly and data collected automatically while you use the platform.

3 How Your Information Is Used

Collected data is used solely for the following purposes:

• Account Management: Registration, login, and identity verification.
• Service Delivery: Processing bets, gaming activity, and payments.
• Customer Support: Addressing your complaints and queries.
• Security Assurance: Preventing fraud and unauthorized access.
• Legal Obligations: Complying with government regulations and licensing requirements.
• Service Improvement: Analysing usage patterns to improve your experience.
• Promotional Communications: Sending you offers and updates with your consent.

If you no longer wish to receive promotional messages, you can opt out at any time through your account settings or by contacting us.

4 Who We Share Your Data With

Paddy Power Khelo never sells your personal data. However, it may be shared in a limited capacity with trusted partners to support platform operations:

• Payment Processors: Solely to process transactions with Mobile Pay, Nagad, or your bank.
• Identity Verification Services: To complete the KYC process.
• Technology Partners: For platform operation and maintenance.
• Legal Authorities: When we are required to comply with a court order or government directive.

All of these partners adhere to the same strict privacy standards we follow. They are not permitted to use your data for their own purposes.

5 Cookie Policy

Cookies are small data files stored on your browser. Paddy Power Khelo Uses the following types of cookies:

• Essential Cookies: Required for login sessions and security purposes. These cannot be disabled.
• Performance Cookies: To understand page load speeds and which features are used most.
• Functionality Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand usage patterns — fully anonymized.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect how the platform functions.

6 Data Retention Periods

We retain your data only for as long as necessary:

• Account Information: For the duration your account is active, and up to 5 years after closure, in line with legal obligations.
• Transaction Information: 5–7 years, as required by financial regulations.
• Contact Details: Up to 2 years after a matter is resolved.
• Log Files: 90 days, for security monitoring purposes.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

7 Security Measures

Paddy Power Khelo Uses industry-standard security measures to protect your data:

• TLS/SSL encryption across all connections.
• Passwords are stored using bcrypt hashing — never in plain text.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Round-the-clock physical and digital security at our data centres.

That said, no method of transmission over the internet is 100% secure. Please do your part — use a strong password and never share it with anyone.

8 Your Rights

You have the following rights over your data. To exercise any of them, please reach out to our support team:

9 Children's Privacy

Paddy Power Khelo We strictly do not collect data from anyone under 18. If we become aware that a minor's data has been submitted by mistake, it will be deleted immediately upon notification.

If a parent or guardian believes their child has created an account on this platform, please notify us immediately.

10 Privacy Policy Updates

This Privacy Policy may be updated due to changes in our services or legal requirements. For significant changes:

• Advance notice will be sent to your registered email or via SMS.
• The date on this page will be updated when changes are made.
• Fresh consent will be obtained where required.

Continued use of the platform after notice is given will be considered acceptance of the updated policy.

11 Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us: